You are right in principle that the chips purchased should have been what is shown in the scans. If you wish to pursue it I am sure that the Claims Director Jim Pierre will be happy to help you.

I have been involved in hundreds of trades and sales during my collecting career. There are just times where you don't get the best end of the deal. It has happened to all of us. But if you become an active traders you will find that there are collectors who are not as picky about condition as you are. You may want to just put these in your collection until a better sample becomes available. You will then have a chip available for trade.

The fact is you bought a large quantity of chips at a very good price and most riverboat collectors know that these chips have been on the tables for a long time. It is unfortunate for both the buyer and the seller that the condition of the chips was not stated in the auction. How you proceed is up to you but I would probably just put the ones I didn't like in the trader box and let it go. If you think about it it is probably not even worth the postage to send them back.