Are you using the Prodigy browser? To put it gently, it sucks. <g>
It shows all the messages centered down the middle of the page. That is NOT what everyone else sees. If you are using Netscape or Explorer, you will see the initial message at the left margin, then any replies are indented. Replies to replies are indented again, etc.
Is there a way you can use Netscape or Explorer from Prodigy?