Last month I put my parents up at the Palms. The room was in my name. I tried numerous times to get the win card chips. Top that off with the fact that I work there and have talked with the cage manager, front desk people as well as guest room attendants and still haven't been able to get the chips.
These ARE tough chips to acquire!
The chip below was given to me with the stipulation that if I ever do get a win card packet that I give this chip back to the person who gave it to me.