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The Chip Board Archive 19

Try this (#2)

I purchased music that didn't download.
This article contains step-by-step instructions for locating lost music on your hard drive.

Check your Purchase History to see if the charge appears there. If the purchase doesn't appear in your Purchase History, your purchase didn't go through. You will need to click "Buy" again to purchase this song
Select "Check for Available Downloads" under the Store menu in iTunes 8 (or "Check for Purchases" under the Store menu in iTunes 7)
Check your Purchased playlist for the missing purchases
If your purchase is still missing after reviewing your purchased playlist, follow the steps outlined below to report the problem directly to Apple.

To report a missing song or video file:

Locate the song or video in your Purchase History
Click on the "Report a Problem" link
Select "I didn't receive this item" from the drop down menu
Enter a brief description of the problem in the Comments field and hit Submit
Our support agents will review your request and get back to you as quickly as possible.

Messages In This Thread

NCR: iTunes telephone number
Re: NCR: iTunes telephone number
Michael, Try this,,,,
Thanks
Re: NCR: iTunes telephone number
unfortunately, it's not an ipod issue
Try this:
Already have. No go.
Try this (#2)
Did all that last night
Problem solved

Copyright 2022 David Spragg