HI AGAIN THANKS TO ALL WHO RESPONDED I APPEALED THERE FINDING AND AGAIN GOT ZAPPED BUT I AM STILL FIGHTING IT THEY CAN NOT ANSWER MY QUESTION THAT THEY STATED AND I QUOTE NO PHYSICAL EVIDENCE OF POSTAL DAMAGE OR MISHANDLING NOR COULD POSTAL AUTHORITIES FIND ANY VISIABLE SIGN OF DAMAGE TO THE INTERIOR OR OR EXTERIOR THAT IS CONSISTENT WITH THE CONDITION OF THE ARTICLE TO MAKE THIS STATEMENT AFTER YOU HAVE LOOKED AT THE BOX YOUR VISION HAS GOT TO BE NEAR BLINDNESS YOU CAN SEE FROM A DISTANCE THE DAMAGE THIS WAS ALL BROUGHT TO THERE ATTENTION AND THEY EVEN REFUSED TO TAKE A PICTURE OF THE BOX TO BACK UP THERE CLAIM THEY ARE JUST TAKEN THE WORD OF A MAIL PERSON MY CLIENT MAILED ME THE BOX SO I CAN TAKE A PHOTO TO HELP ME IN THE CLAIM BUT I FELL LIKE I AM UP THE CREEK WITHOUT A PADDLE THANKS FOR YOUR TIME LOU LUCCI