I knew I would get a "turn-it-around" response . Nothing in my response states or alludes that I don't appreciate Pam's work--shame on you for saying so. Any transplanted midwesterner can read in your note that you were giving Pam a much deserved compliment laced with she might be wasting her time because of your experiences (see above extract from your note). I don't need help reading posts, but thank you for offering to find me some help (I know how busy you are). I will be 65 in February and will need help in other areas. I know what I read and that's all that matters to me. You suffer from a serious case of "turn-it-arounditis"; and you should see someone about it!