...dis-service on something you know nothing about.
I have ordered hand painted tokens and card cappers from Osborne Coinage since before the Palms opened.
Osborne always protected the name of the supplier that did the painting. All Palms hand painted coins were approved by gaming after we picked the samples we wanted. I have 32 different Palms samples that were never put into production.
The painted coins were shipped to Osborne salesman and the salesman would deliver them in lots. If we ordered say 1,000 they would come in lots of 300 or so as they were finishecd.
In 2005 our last lot of painted card cappers came direct to me from the supplier as the sales man had retired. They came from a family owned business in San Francisco. I called them to let them know I got the order. Actually talked to the lady that painted them.

As far as the Hard Rocks go, I saw the samples before the HR did. The salesman stopped by to show me samples of our anniversary tokens. He had the HR's with him at the time. There were 5 or 6 different. I told him please call me when he delivered the HR shipment. It was several weeks later.
I made contact with the HR and got one. I let Steve Zacchi (rest in peace friend) know they were there, he got more than one.
The same company in SF did all of the hand painted tokens that Osborne ever produced.
You have no idea how many casinos had Osborne make hand painted tokens. I've seen the samples of 20 or 30 different ones.
Osborne never at no time dealt with the far east for hand painted tokens. We could get partial shipments in two weeks if we needed to. AND IMO the painting was not cheap.