Paul, members agree to abide by a set of rules, these rules are binding regardless of who we deal with. That is why being a member has meaning when involved in a transaction with an unknown.

As a lawyer, I am subject to complaints from any source, even if they have no merit. There have been formal complains lodged, (thank goodness none have been with merit, usually they are upset that they are in jail). But the only way to insure that a valid complaint would be heard, the system was deal with non credible complaints as well.