... to my question; "What are you going to do about it?"

Hello,

Thank you for writing back.

I truly apologize if you felt we were not concerned about the email you received. We are aware of the potential for fraud that these emails pose.

Let me assure you that we do work actively and aggressively in partnership with many agencies, ISP's, and law enforcement groups to investigate these fraudulent entities. Please keep in mind that eBay is a public company and not associated with any legislative or police entity. We rely on the same agencies you do to pursue these fraudulent activities. We are very much concerned about our member's safety, but we cannot control the actions of those intent on committing fraud.

If you have already received a spoofed email once, your email address has already been harvested. Sadly, you may continue to receive spoofed emails for some time as these groups migrate from ISP to ISP setting up fraudulent sites or sending fraudulent emails.

We advise you to be very cautious of all email messages that ask you to submit information such as your credit card number or your email password. eBay (and most other Internet companies) will never ask you for sensitive personal information such as passwords, bank account or credit card numbers, Personal Identification Numbers (PINs), or Social Security numbers in an email. If you ever need to provide information to eBay please open a new Web browser, type www.ebay.com, and click on the "site map" link located at the top the page to access the eBay page you need.

To keep your eBay experience safe, we have set up a new tutorial about Spoof Emails to educate our members spotting a fake email. To check it out, please click on the help link located at the top of all eBay page.
Once the help window appears, click on the link to eBay's Security Center. From the Security Center you will find a variety of safety related links. On the right hand side you will see a link to "Protect yourself from spoof emails".

Help > Security Center > Protect yourself from spoof emails

Once again, thank you for alerting us to the spoof email you received.
Your vigilance helps us ensure that eBay remains a safe and vibrant online marketplace.

Regards,

Tammera
eBay SafeHarbor
Investigations Team