If you read Tyrus' email yesterday about his experience at a local Kinko's - I just had to ask if those people were for real....Here is their response.

From: customer.relations
Date: 03/24/05 14:45:25
To: eromano2@optonline.net
Subject: Response from FedEx Kinko's Customer Relations

March 24, 2005

Dear Mr. Romano:

Thank you contacting us.

In regards to your inquiry FedEx Kinko's team members are to be trained
to help any customers regardless if they're in self service area or
behind the counter.

If this circumstance were indeed true please contact us at
1-800-2KINKOS, so we may further discuss this at a local management
level as well as district.

Thank you again for writing.

Sincerely,

FedEx Kinko's Customer Relations

Ciao,
Bill Romano R-6330