can come across somewhat abrasive at times , but he is right about one thing……………. Norton sucks (or close to it). I did not heed his warning about Norton and downloaded Norton Internet Security 2004 when my subscription ran out. It rendered my computer useless, slowing it down to the point that it took 10 minuets to bring up a page. Every computer I have ever had was bundled with Norton, so I didn’t know any better. After deleting all of the files associated with Norton, the speed of my computer is significantly faster than when I purchased it. I installed AVG, which doesn’t slow everything down to a crawl, and am pleased with this programs performance………………..