The Chip Board
Custom Search
   


The Chip Board Archive 10

Full Disclosure Regarding Sans Soucci Chips

To those who are interested, here is the truthful story concerning my purchase of the Sans Souccis.

About a month ago I saw a listing for a box of assorted Sans Soucci chips. As most of you know, I am a seller of obsolete chips on eBay. I saw these chips as an opportunity to add to my inventory of salable chips. I intended to sell a few sets a year over the next 10 years. I inquired to the seller before I purchased whether they were all she had and she assured me they were. I bid accodingly and they ended up costing me just about $2900 given shipping and insurance.

I offered these chips to my better customers for $230 a set which included shipping and insurance.

On Friday I was informed by the seller that she had found another box and wanted to sell it to me for the same price as the first box. I informed her that she had stated previously that the first box was all she had and that finding a second box made the chips I had purchased worth far less than when I bid on them. After a back and forth of communications she finaly stated she would not sell them. I now hear that she is offering them privately. I still have no knowledge of the exact number of each denomination in the second box.

Not being an overly trusting person, I contacted my customers who had purchased their sets at $230 and stated the facts and offered refund of the difference between what they paid and a new price based on my new knowledge of the find which was $130. One of my buyers purchased a second set and another opted for refund.

Being very disgusted with the whole situation, I offered 23 sets on this Chip Board feeling that it was still a very good price even if the second box surfaced.

I am a very ethical person and go out of my way to treat people fairly. I have 2 negative feedbacks on eBay out of thousands of sales. One is from a dealer (Old Vegas Chips) who accused me of bait and switch on a $5 USD condition chip. I stated I had just aquired a new scanner and that MY file handling was possbly at fault and offered a full refund. He would have nothing to do with that and called me a liar twice. Well, he pushed a button and I blocked him from my sales. I stated to him that I saw the way he treated people on this board and that he always takes the low road and that I always try and take the high road in my dealings with people. When he dicovered it, he gave me bad feedback. I think his ego was damaged. Now I see he has angered a chipper that really has issues with him. That chipper is one of my occasional customers and I have nothing to do with the obvious attacks going on back and forth. I can understand the anger because of the way Pete handles his problems. I was involved with him personally, but no more.

The other bad feedback was a chip that was late in the mail. My customer demanded replacement after two weeks. I told him to wait 30 days as that is what the PO demands when a package is insured (which it wasn't) and at that time we would discuss replacement. He had no patience or understanding and left bad feedback. When the 30 days were up, I inquired if the chip had arrived. He stated no and I replaced it.

Well, enough of this. I still have sets of the Sans Souccis available to those who would like a great addition to there collection. As I stated, the $130 price includes Insured shipping and is a fair price for collectors (maybe not dealers looking to resell in the short haul). Also, I welcome comments regarding how I have handled this situation and I am sure my Sans Soucci customers will back me up. The bottom line is that I have a concience and understand how to treat people the way I would want to be treated.

Thanks for listening to my rambling.

Les

Messages In This Thread

Full Disclosure Regarding Sans Soucci Chips
Pete's Turn?
I've bought fromo Les several times...
Re: I've bought fromo Les several times...
Re: I've bought fromo Les several times...
Re: I've bought fromo Les several times...
Re: I've bought from Les many times...
Re: I've bought from Les many times...
Re: I've bought from Les many times...
Re: I've bought from Les several times...
SO HAVE I - VERY HONEST SELLER
I have also bought from Les
I Wonder Why it is..... sad
Les has my support
My 2 ¢
My Reply
Reply To Pete.
I guess I don't understand...
Re: I guess I don't understand...
More support for Les...
Re: More support for Les...
LES
Support for both
Re: Support for both

Copyright 2022 David Spragg