provide any usable information isn't much info to me!

I have tried every name/ place, email and number found on their "Contact Us" page
I tried every name/ place, email and number on their "About Us" page
I have called KY directory assitance... and we checked for listings under Cyberstuff...
We did a reverse lookup on fake-phone/fax (which is D Mcdowell.) and checked for listings under that name too. (I did learn the phone is billed as a residential account, not business... which means "they ain't Costco ).
We checked for listings under KY Videos (the name extracted from their "contact us" email address on webite...

AND I checked with the BBB to see if they had different info (like a dba or former name... )

AND I have re-confirmed their status as a verified with PayPal

Did I miss anything????
I have a little wannabe-detective in me too!!