AT&T certainly surprised me! Usually when a big company says "2-14 days" they mean "at least 14 days" but AT&T switched me over to their new Broadband Internet service in ONE day. Of course that means a new e-mail address. My "permanent" e-mail address will be piebo@attbi.com from now on. Incidentally, if you know someone else that used to have @home.com for their provider, they are probably going to be on @attbi.com shortly also.