i would have gladly changed if i knew what they wanted. i ask for a telephone number or any one to talk to. the reply i got back was a form response that i would get a answer within in 2 to 3 days. meanwhile. they did not just end my auctions they deleted them form the face of the earth. over 125 auction chips slot cards and room keys. it was very gestopish. like i was a criminal. last month i filed a charge against some one of fraud. they said they could do nothing. i found that very interesting. if some one files fraud charges you can deny them and nothing happens. i did not get the product or my money back. Oh well back to relisting.