From what I can tell by looking thru the Ebay chat rooms, Photopoint is GONE....out of business and out of the country. I will include a link to one of the discussion rooms. I called my Visa company and told them about this and they credited me my $9.95 that I payed for the one year of Photopoint service, but I am out over 1000 pictures that I had stored on there, not to mention I had a group of items running on Ebay that now do not have pictures to go with them, and the low bids are proof of that. So anyone that has the photopoint service, I suggest you call your card company and also get a credit. Also there are several people at this link talking class action suite, which could be another route.