... in any way:

>> Have you considered that the hobby was not
>> ready to support another chip guide or a too
>> many numbers to keep track of grading scale???
>> If you only published your guide for the
>> profit then some homework may have told you
>> that not all things in business work out like
>> Microsoft. There are many factors and risks to
>> consider and not breaking even or turning a
>> profit is a risk that you take with new ventures.

He asked very reasonable, business-practical questions and made some pertinent observations.

You are a publisher-dealer-seller. Scott is a customer. You publically (and unnecessarily) insulted him. Not a very good business practice.

Have you ever heard the old expression, "The customer is always right"? Well, it isn't true and the customer isn't always right. BUT, you have to act as if it WAS true and the customer WAS right.

Perhaps it shouldn't be coming as such a surprise that you've taking some heat on the board.

----- jim o\-S