Ralph,
I only got that error message if I turned the scanner on before I turned the computer on with my HP scanner. I could solve the problem if I exited the HP scanner program, turned off the scanner, then turned it back on. Reopening the scanner program would work after doing that.
....I've since gone back to using the Canon IX-4015 scanner that I bought 8 years ago. It works so much better, much clearer scans. The only hassle is I can't interface it into my laptop, so I have to fire up the old 486 desktop, save the files to floppies and edit those on my laptop.
Bob :-)
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